24 HOURS RETURN POLICY:
http://www.noorsportsandfitness.com has an option of returning the item back within 24 hours of receipt. We would consider the following points before accepting the product back:
A product cannot be returned once it has been used, damaged or get spoilt by the customers. Please ensure that the product is in original condition and unused. You need to return the product with all price tags, packing, labels and invoice.
At times, the outer packaging may appear to be damaged, but the actual product will be just fine in most of such cases. Get in touch with our customer care at 02225464648 (Mon to Sat 10AM to 7PM) within 24 hours of delivery if the product arrives damaged.
In case, you get a defective or damaged product from our side, we will return or replace it and bear the shipping cost also.
Pursue the following process for returning an item purchased on noorsportsandfitness.com
Call us and provide your order details with your ID number.
Our customer care executive will confirm about your the return request ASAP.
The customer care executive will inform you about the product pickup process.
You can cancel your order before it has been shipped from our warehouse. This does not include items purchased on sale.
The points to be noted:
To refund your amount noorsportsandfitness.com issues a Cash voucher (store credit) or different items in exchange, as per your request.
It is advised that the return packets should be strong and adequately packaged so that there is no further damage to products during transit.
Replacement of a product would be a subject to the availability of that particular product.
Once eligibility is verified, please pack the item(s) securely and ship to following address:
NOOR SPORTS AND FITNESS
Gala no A47/48, MEK industrial Estate, Opp Babaji Patil Wadi and Fire Brigade, Mumbra, Dist. Thane-400612
The product range includes heavy motors, Gym accessories or heavy products etc., which may take an overall time of max 10-15 days to get delivered depending upon your location and availability of the product. In some cases, the delivery process can take extra time and you may need to pay some special delivery charges also which will be notified in advance.
Toll Charges/Entry Tax/ State Tax/ GST
During the return of the product, all Toll Charges/Entry Tax/ State Tax/ GST are incurred by the customers.
Products purchased under sale or heavy discount options are not eligible for change / return.